A fixed price and a metered fare work in opposite ways. With a meter, you don't know the final cost of a journey until it's over. That uncertainty, whether it's traffic, a diversion or simply a longer route than expected, sits with the passenger rather than the operator. A fixed price does the opposite: the number we quote when you book is the number you pay, whatever happens on the road.
How a fixed price is actually calculated
We work out a fixed fare from the route, distance and expected journey time at the point of booking. That figure also accounts for reasonable variation, like normal traffic or a short delay. Then we confirm it before you travel, rather than adjusting it afterwards based on how the journey actually went.
What happens if the journey takes longer than expected
Traffic might be worse than usual, a diversion might be in place, or a flight delay might push your pickup later. Even so, your fare doesn't change. This is a deliberate part of how Apex prices every booking. In other words, the risk of a longer-than-expected journey sits with us, not with you.
Why fixed pricing matters more for some journeys
For a short, predictable city trip, the difference between fixed and metered pricing is often small. However, the picture changes for a longer journey, an airport transfer or anything crossing an unfamiliar route. There, a fixed price removes a genuine source of anxiety. That's especially true for business travel, where an unpredictable cost is harder to expense or plan around.
Comparing a fixed price against other options
You might be comparing Apex against a metered taxi or a ride-hailing app with dynamic pricing. If so, ask for a fixed quote from any alternative before assuming it's cheaper. After all, a metered or surge-priced fare that looks lower at the point of booking can end up higher once the journey's actually complete.
Getting a fixed quote
Book online for an instant fixed price, or call 0333 533 3530 to discuss a specific journey. MYAPEX gets first-time customers a discount on their first booking.
Frequently asked questions
Does the fixed price change if my journey takes longer than expected?
No. The price agreed at booking is the price you pay, regardless of traffic or delays on the day.
Is fixed pricing more expensive than a metered taxi?
Not necessarily, and it removes the uncertainty of not knowing the final cost until the journey ends. So compare an actual fixed quote against any alternative before assuming one is cheaper.
Can I get a fixed quote before deciding whether to book?
Yes. Book online for an instant quote, or call to discuss a specific journey. There's no obligation to confirm until you're happy with the price.
